Pengaruh Pengembangan Strategi Marketing Terhadap Peningkatan Brand Awareness Pada Coffee Shop Era Cafe
DOI:
https://doi.org/10.65310/ad2nea09Keywords:
Marketing Strategy, Brand Awareness, Customer Loyalty, Purchase Decision, Coffee Shop.Abstract
This study examines the effect of marketing strategy development on brand awareness improvement at Era Cafe using a quantitative empirical approach within a descriptive-causal framework. Data were collected from consumers who interacted with the café through direct visits and digital platforms, employing structured questionnaires and supported by secondary data from social media activities. The findings indicate that the development of marketing strategies, particularly through product innovation, digital content consistency, and promotional attractiveness, plays a significant role in strengthening brand awareness. Furthermore, the results reveal that the impact extends beyond cognitive recognition toward behavioral outcomes, including customer loyalty, revisit intention, advocacy, and purchase decisions. This demonstrates that effective marketing strategies contribute not only to brand positioning but also to sustained consumer engagement and long-term business performance. These findings provide practical implications for business actors in designing strategic marketing initiatives that are both impactful and sustainable.
Downloads
References
Abidin, Z., & Tayo, Y. (2024). Strategi Komunikasi Pemasaran Pada Café 1618 Space Dalam Upaya Menciptakan Brand Awareness Di Era New Normal. Jurnal Ilmiah Wahana Pendidikan, 10(1), 371-378. https://doi.org/10.5281/zenodo.10466457
Adawiyah, R., Permadi, D., & Muyassaroh, I. S. (2024). Strategi pemasaran E-WOM dalam meningkatkan brand awareness di coffee shop Tempat Peraduan. Publicomm, 1(1), 54-71. https://doi.org/10.24905/publicomm.v1i1.8
Adithia, S., & Jaya, M. P. P. (2021). Strategi pemasaran digital produk minuman kopi di masa pandemi. Journal of Research on Business and Tourism, 1(1), 37-46. https://doi.org/10.37535/104001120213
Agistian, V., Meliala, R. M., & Bender, G. W. (2025). Strategi Komunikasi Pemasaran Polca Coffee dalam Meningkatkan Brand Awareness Melalui Media Instagram. Innovative: Journal Of Social Science Research, 5(3), 1649-1660. https://doi.org/10.31004/innovative.v5i3.18369
Al Qarni, U. (2026). Analisis Efektivitas Penggunaan Media Sosial Instagram Dan Tiktok Untuk Meningkatkan Penjualan Produk Di Zacky Dan Dicky Cafe. Innovative: Journal Of Social Science Research, 6(1), 133-153. https://doi.org/10.31004/innovative.v6i1.21414
Ani, N. K. A. P., Suastuti, N. L., & Pranadewi, P. M. A. (2023). Pengaruh Instagram Ads (Advertising) Dalam Membangun Brand Awareness Pada Kopi Rumahan Bali. Jurnal Bisnis Hospitaliti, 12(1), 64-70. https://doi.org/10.52352/jbh.v12i1.901
Arifianti, E. R., Junianto, M. R., & Paksi, A. T. D. (2023). Pengukuran Quality Of Service And Facilities terhadap Customer Satisfaction. G-Tech: Jurnal Teknologi Terapan, 7(2), 646-653. https://doi.org/10.33379/gtech.v7i2.2382
Arrianda, A., Indrawati, H., & Isjoni, M. Y. R. R. (2024). Pengaruh digital marketing dan brand awareness terhadap keputusan pembelian Beta Coffee Pekanbaru. JIIP-Jurnal Ilmiah Ilmu Pendidikan, 7(12), 14028-14036. https://doi.org/10.54371/jiip.v7i12.5536
Dewi, A. N., & Setiawan, D. (2024). Analisis Strategi Bauran Pemasaran Pada Bisnis Kuliner (Studi Kasus CV. Gehu Extra Pedas Chilli Hot). GREAT: Jurnal Manajemen dan Bisnis Islam. 1(1), 5-23. https://doi.org/10.62108/great.v1i1.477
Fadilah, M. A., & Fahreza, M. R. (2024). Penerapan strategi konten marketing untuk meningkatkan brand awareness dan brand interest di media sosial instagram mahatma coffee pt. Mahat masagi universitas padjadjaran. Journal of Social and Economics Research, 6(1), 2292-2311. https://doi.org/10.54783/jser.v6i1.542
Hastuti, R. T., Andrea, A., Frederick, E., & Catello, F. (2025). Strategi Pemasaran Pada Umkm Atelier Coffee And Eatery Melalui Penerapan Digital Marketing. Jurnal Serina Abdimas, 3(2), 220-225. https://doi.org/10.24912/jsa.v3i2.34783
Irfan, M. (2023). Terus Bertambah, Begini Sejarah Perkembangan Coffee Shop di Indonesia. Good News From Indonesia. https://www.goodnewsfromindonesia.id/2023/12/15/terus-bertambah-begini-sejarah-perkembangan-coffee-shop-di-indonesia
Lindiani, L., Registiana, I., Fajrullah, F., & Noviyanti, I. (2024). Analisis strategi promosi bisnis UMKM coffee shop dengan menggunakan media sosial: studi kasus: triple seven Pangkalpinang. Jurnal Bintang Manajemen, 2(2), 75-93. https://doi.org/10.55606/jubima.v2i2.3061
Listiana, E., & Fitriana, A. (2025). Pengaruh Social Media Marketing dan Lifestyle terhadap Purchase Decisions melalui Brand Awareness. MUTIARA: Jurnal Ilmiah Multidisiplin Indonesia, 3(3), 35-53. https://doi.org/10.61404/mutiara.v3i3.401
Mailani, M., Tasyah, T., Pratama, M. T., & Noviyanti, I. (2025). Analisis Strategi Promosi Media Sosial Pada UMKM Coffee Shop (Studi Kasus Markoka Café Pangkalpinang). Innovative: Journal Of Social Science Research, 5(4), 1333-1346. https://doi.org/10.31004/innovative.v5i4.19514
Ohorella, N. R., Fauziah, D., & Dalimunthe, M. A. (2024). Brand Awareness Communication Strategy in Setujuan Coffee Marketing on Instagram Social Media. KomunikA, 20(02), 46-57. https://doi.org/10.32734/komunika.v20i02.18042
Purwanto, A. (2025). Mengintip Tren dan Tantangan Bisnis Kopi 2025. Kompas. https://www.kompas.id/artikel/mengintip-tren-dan-tantangan-bisnis-kopi-2025
Putra, M. A. K. R., & Huda, A. M. (2026). Strategi Komunikasi Pemasaran yang Diterapkan Brain Coffee Dalam Membangun Brand Awareness. The Commercium, 10(1), 331-342. https://doi.org/10.26740/tc.v10i1.75514
Rimadias, S., Irawan, S. B. P., Indraswari, A. P., Lazuardy, S. S., Fadhil, M., & Mardhira, S. (2025). Implementasi Komunikasi Pemasaran Terpadu untuk Peningkatan Brand Awareness UMKM Draw Coffee. Masyarakat Mandiri: Jurnal Pengabdian dan Pembangunan Lokal, 2(1), 102-115. https://doi.org/10.62951/masyarakatmandiri.v2i1.1090
Rohmah, S. Z., & Anisa, D. C. (2025). Pengaruh brand awareness, perceived quality, Dan Brand Image Terhadap Kepuasan Pelanggan (Studi Kasus Pelanggan Nineties Coffee Cirebon). Jurnal Riset Multidisiplin Edukasi, 2(8), 731-747. https://doi.org/10.71282/jurmie.v2i8.868
Saputra, K. A. D., & Wisudawati, N. N. S. (2026). Karakter Merek di Era Digital: Pengaruh Brand Personality Dan Viral Marketing Terhadap Intensi Pembelian Melalui Brand Awareness Coffee Shop di Denpasar. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 6(1), 167-179. https://doi.org/10.37481/jmeb.v6i1.1788
Suryadi, R., & Isnaini, W. (2025). Tinjauan Terhadap Aktivasi Brand Coffee Shop Sebagai Ruang Publik di Kota Bandung. de-lite, 5(1). https://doi.org/10.37312/de-lite.v5i1.9311
Terbitan, A., APC, B. P., Jurnal, J. I. K. B., & Jurnal, T. R. (2022). Strategi Penggunaan Media Sosial Sebagai Media Promosi Coffee Shop Article Sidebar. https://doi.org/10.47927/jikb.v13i2a.362
Thamrin, H., Jimmy, J., & Apriliani, D. (2026). Pengaruh Strategi Konten Viral Marketing Terhadap Brand Awareness: Studi Kasus Raum Cafe. Titik Imaji, 9(1). http://dx.doi.org/10.30813/.v9i1.9159
Wardani, A., & Boer, K. M. (2025). Strategi komunikasi pemasaran dalam meningkatkan brand awareness pada Forthis House. Professional: Jurnal Komunikasi dan Administrasi Publik, 12(1), 417-428. https://doi.org/10.37676/professional.v12i1.8594
Wardhana, A. (2024). Brand Management In The Digital Era–Edisi Indonesia. Eureka Media Aksara, 36.
Zauharudin, A. G., Rahmi, K., & Siregar, R. D. (2026). Penerapan Manajemen Stratejik dalam Pegembangan Usaha Pada UMKM Coffee Shop Hus Brew. Journal of Organizational Performance and Analysis, 2(2), 370-380. https://doi.org/10.64845/optimanus.v2i2.257
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Rendy Permana, Melyona Zenia Rabbil, Niken Sandora (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

















