Pengaruh Karakteristik Pekerjaan dan Motivasi Kerja terhadap Kinerja Guru: Peran Mediasi Ketangkasan Digital dan Peran Moderasi Dukungan Organisasi yang Dirasakan di Sekolah Menengah Kejuruan Ketintang Surabaya
DOI:
https://doi.org/10.65310/0znyfn34Kata Kunci:
Ciri-ciri Pekerjaan, Motivasi Kerja, Kemampuan Digital, Dukungan Organisasi yang Dirasakan, Kinerja GuruAbstrak
Penelitian ini bertujuan untuk mengkaji determinan kinerja guru di sektor pendidikan vokasi, dengan fokus pada karakteristik pekerjaan dan motivasi kerja sebagai antecedent utama. Penelitian ini juga menganalisis peran mediasi keahlian digital dan efek moderasi Dukungan Organisasi yang Dirasakan (POS). Pendekatan kuantitatif eksplanatori digunakan dengan metode Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS). Populasi dan sampel penelitian meliputi seluruh tenaga pengajar di SMK Ketintang Surabaya, berjumlah 91 orang (sampel yang jenuh). Data dikumpulkan melalui kuesioner dan diolah menggunakan SmartPLS 3.0. Temuan menunjukkan bahwa karakteristik pekerjaan dan motivasi kerja memiliki pengaruh signifikan terhadap keahlian digital dan kinerja guru. Keterampilan digital terbukti berperan sebagai mediator dalam pengaruh ini. Secara spesifik, Dukungan Organisasi yang Dirasakan (POS) juga terbukti secara signifikan memoderasi hubungan antara keterampilan digital dan kinerja guru. Hasil ini memberikan kontribusi teoretis, menunjukkan bahwa desain pekerjaan dan dukungan organisasi mempengaruhi kinerja di era transformasi digital. Implikasi praktis yang dapat diterapkan adalah pentingnya sekolah memberikan dukungan konkret dan desain pekerjaan yang otonom untuk memaksimalkan kompetensi digital guru.
Unduhan
Referensi
Akter, H., Ahmed, W., Sentosa, I., Hizam, S. M., Sharin, F. H., & Mina, I. (2023). Building a Better Future Workforce: Digital Dexterity and Psychological Empowerment. 2023 3rd International Conference on Computing and Information Technology (ICCIT). https://doi.org/10.1109/ICCIT58132.2023.10273912
Anistyasari, Y., Sujatmiko, B., Ekohariadi, E., & Hidayati, S. C. (2024). Investigating The Effect of Intrinsic Motivation to Digital Literacy Skills. Proceedings of the International Conference on Education, Science and Technology (ICONEST 2023). https://doi.org/10.2991/978-2-38476-198-2_158
Astutik, M., & Priantono, S. (2020). Pengaruh Karakteristik Pekerjaan Terhadap Kinerja Karyawan dan Kepuasan Kerja Dengan Variabel Moderator Budaya Kerja Pada Badan Keswadayaan Masyarakat (BKM) di Kota Probolinggo. Jurnal Manajemen, 17(1), 81–97. https://doi.org/10.25170/JM.V17I1.1296
Barbu, A., Ichimov, M. A. M., Costea-Marcu, I. C., Militaru, G., Deselnicu, D. C., & Moiceanu, G. (2025). Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance. Behavioral Sciences, 15(1), 45. https://doi.org/10.3390/BS15010045
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Giovando, G. (2023). Digital workplace and organization performance: Moderating role of digital leadership capability. Journal of Innovation & Knowledge, 8(1). https://doi.org/10.1016/j.jik.2023.100334
Chiu, T. K. F., Sun, J. C. Y., & Ismailov, M. (2022). Investigating the relationship of technology learning support to digital literacy from the perspective of self-determination theory. Educational Psychology, 42(10). https://doi.org/10.1080/01443410.2022.2074966
Chong, Y. K., & Zainal, S. R. M. (2024). Employee agility’s moderating role on the link between employee vitality, digital literacy and transformational leadership with job performance: an empirical study. Cogent Business and Management, 11(1), 2337447. https://doi.org/10.1080/23311975.2024.2337447
Cortez, R. F. C., & Ponsades, O. (2024). The Mediating Effect of 21st Century Skills on the Relationship Between Digital Literacy and Teaching Performance. International Journal of Research and Innovation in Social Science, VIII(I). https://doi.org/10.47772/ijriss.2024.801039
Dewi, N. P., Nurhatisyah, N., Elkarima, N., & Pawar, A. (2025). Transformational Leadership, Digital Competence, and Employee Performance: Examining the Mediating Role of Self-Efficacy and the Moderating Influence of Perceived Organizational Support. Jurnal Manajemen Bisnis, 16(1), 47–72. https://doi.org/10.18196/MB.V16I1.25429
Diamantidis, A. D., & Chatzoglou, P. (2019). Factors affecting employee performance: an empirical approach. International Journal of Productivity and Performance Management, 68(1). https://doi.org/10.1108/IJPPM-01-2018-0012
Duan, S. X., Deng, H., & Wibowo, S. (2024). Technology Affordances for Enhancing Job Performance in Digital Work. Journal of Computer Information Systems, 64(2). https://doi.org/10.1080/08874417.2023.2188497
Ghozali, I. (2019). Structural Equation Modeling Metode Alternatif dengan Partial Least Square (8th ed.). Badan Penerbit Universitas Diponegoro.
Gumasing, M. J. J., Tangsoc, J. C., Bernardo, E. L., & Saflor, C. S. R. (2025). The role of ergonomics in enhancing work motivation and performance of virtual assistants in e-commerce. Acta Psychologica, 259, 105379. https://doi.org/10.1016/J.ACTPSY.2025.105379
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A Primer On Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications, Inc.
Kane, G. (2019). The Technology Fallacy: People Are the Real Key to Digital Transformation. Research Technology Management, 62(6), 44–49. https://doi.org/10.1080/08956308.2019.1661079
Kementrian Komunikasi Dan Digital Republik Indonesia. (2025). Indeks Transformasi Digital Nasional.
Li, L., Kanchanapoom, K., Deeprasert, J., Duan, N., & Qi, Z. (2025). Unveiling the factors shaping teacher job performance: exploring the interplay of personality traits, perceived organizational support, self-efficacy, and job satisfaction. BMC Psychology, 13(1), 1–13. https://doi.org/10.1186/S40359-024-02324-1
Makhafola, L., Van Deventer, M. J., Holmner, M. A., & Van Wyk, B. (2025). A scoping review of digital literacy, digital competence, digital fluency and digital dexterity in academic libraries’ context. The Journal of Academic Librarianship, 51(3), 103053. https://doi.org/10.1016/J.ACALIB.2025.103053
Metria, K., & Riana, I. G. (2018). Pengaruh Dukungan Organisasi Terhadap Komitmen Organisasional dan Kinerja Pegawai. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 7(9), 2117–2146.
Nikou, S., De Reuver, M., & Mahboob Kanafi, M. (2022). Workplace literacy skills—how information and digital literacy affect adoption of digital technology. Journal of Documentation, 78(7). https://doi.org/10.1108/JD-12-2021-0241
Nurlinda, RA., & Hidayat, H. (2024). The Effect of Work Motivation and Job Satisfaction on Employee Performance Through Employee Engagement as an Intervening Variable. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(3), 7776–7796. https://doi.org/10.31538/IIJSE.V7I3.5844
Prayogi, M. A., Fahmi, M., & Info, A. (2021). Job Outcome: Job Involment, Job Characteristics Dan Work Engagement Sebagai Variabel Intervening. Jurnal Ilmiah Manajemen Dan Bisnis, 22(1), 121–139. https://doi.org/10.30596/JIMB.V22I1.6664
Rahayu, E. P., & Wahyuni, D. U. (2021). Pengaruh Motivasi Kerja, Disiplin Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Ilmu Dan Riset Manajemen (JIRM), 10(3).
Sameer, S. K. (2024). The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations. Asian Business and Management, 23(2). https://doi.org/10.1057/s41291-022-00205-2
Santi, & Pradana, M. N. R. (2022). Pengaruh Digital Dexterity Terhadap Kinerja Karyawan dan Kesediaan Karyawan untuk Terlibat dalam Kegiatan Pengembangan Usaha pada Peseroan Terbatas di Kota Batam. Jurnal Bahtera Inovasi, 6(1), 51–62. https://doi.org/10.31629/bi.v6i1.4694
Santoso, I. D., & Sitohang, S. (2017). Pengaruh Motivasi, Kompensasi, Kesehatan Dan Keselamatan Kerja Terhadap Kinerja Karyawan. Jurnal Ilmu Dan Riset Manajemen (JIRM), 6(12).
Saputrabey, M. A., Sepriyanti, Y., Riyanto, Moeins, A., & Zen, Y. (2025). Enhancing digital motivation work and its effect on digital target-based employee performance at regional revenue agency of DKI Jakarta province. Edelweiss Applied Science and Technology, 9(1), 968–980. https://doi.org/10.55214/25768484.V9I1.4296
Scholze, A., & Hecker, A. (2023). Digital Job Demands and Resources: Digitization in the Context of the Job Demands-Resources Model. International Journal of Environmental Research and Public Health, 20(16), 6581. https://doi.org/10.3390/IJERPH20166581
Senen, S. H., Masharyono, M., & Edisa, N. (2020). The Effect of Job Characteristics to Employee’s Performance: A Case Study on Employees at Interior Industry. Advances in Economics, Business and Management Research, 227–232. https://doi.org/10.2991/AEBMR.K.200131.048
SMK Ketintang Surabaya. (2025). Beranda - SMK KETINTANG SURABAYA. https://smkketintang.sch.id/
Solehan, S. (2024). Optimalisasi Kinerja Karyawan Melalui Strategi Edukasi dan Pelatihan. Maslahah: Jurnal Manajemen Dan Ekonomi Syariah, 2(3), 99–107. https://doi.org/10.59059/MASLAHAH.V2I3.1362
Starke, S., & Ludviga, I. (2025). Unlocking Digital Potential: The Impact of Innovation and Self-Determined Learning. Systems, 13(5), 396. https://doi.org/10.3390/SYSTEMS13050396
Sun, Y., & Gao, F. (2020). An investigation of the influence of intrinsic motivation on students’ intention to use mobile devices in language learning. Educational Technology Research and Development, 68(3). https://doi.org/10.1007/s11423-019-09733-9
Trang, P. T. (2022). How do work characteristics affect job performance? An investigation in Vietnam. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2116801
Widodo, S. D., Rubiyanti, N., Widodo, A., & Silvianita, A. (2024). The Role of Digital Transformation in Improving Employee Performance. Journal of International Conference Proceedings, 7(1), 109–118. https://doi.org/10.32535/JICP.V7I1.3181
Zheng, L. (2024). Effect of Innovation Adoption, Digital Competences and Digital Literacy on Effective Management Information System: Moderating Role of Organizational Support. Profesional de La Información, 33(4). https://doi.org/10.3145/EPI.2024.ENE.0404
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 Yahya Kurnia Hanjaya, Ida Aju Brahma Ratih, Abdul Halik (Author)
Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
