Student Information-Seeking Behavior in an Artificial Intelligence-Based Digital Ecosystem Using the Ellis Model
DOI:
https://doi.org/10.65310/spy8t590Keywords:
Information Seeking Behavior, Artificial Intelligence, Chatgpt, Ellis Model, Digital Literacy.Abstract
This study examines student information-seeking behavior within an artificial intelligence-based digital ecosystem using the Ellis model as an analytical framework. Employing a qualitative descriptive approach, data were collected through semi-structured interviews, observation of chat histories, and document analysis involving eight undergraduate students of Library Science. The findings reveal that students systematically adapt all eight stages of the Ellis model when interacting with generative AI, particularly ChatGPT, indicating a structured and reflective search process. The integration of AI enhances efficiency, accessibility, and cognitive support, especially in generating initial understanding and structuring academic tasks. However, the study identifies critical challenges related to information accuracy, including AI hallucination, which necessitates rigorous verification practices. Students demonstrate adaptive verification strategies, although their consistency varies depending on task urgency and academic stakes. The findings contribute to theoretical enrichment by contextualizing classical information behavior models within AI-driven environments. Practically, the study highlights the need for strengthening digital literacy competencies and institutional interventions to ensure ethical and critical AI use in academic contexts.
Downloads
References
Andrews, J. E. (2023). Cancer-related information behavior among Black and Hispanic populations in an NCI-designated comprehensive cancer center catchment. Patient Education and Counseling, 114, 107812. https://doi.org/10.1016/j.pec.2023.107812
Asrul, A. (2024). Evolusi Bisnis Digital: Dampak Teknologi terhadap Perilaku Konsumen dan Pasar Global. INVESTASI: Inovasi Jurnal Ekonomi Dan Akuntansi, 2(3), 130-135. https://doi.org/10.59696/investasi.v2i3.76
Basuki, S. (2004). Pengantar ilmu perpustakaan. Gramedia Pustaka Utama.
Bungin, H. M. B. (2012). Penelitian kualitatif: Komunikasi, ekonomi, kebijakan politik, dan ilmu sosial lainnya. Kencana.
Butarbutar, D. J. A., Lukito, D., Ferdinand, S. A., Bimantyo, G. R. A., Hendriawan, A. T., Tan, S. O., & Lukito, R. K. (2026). Digitalisasi UMK Multi-Sektor melalui Pendampingan Manajerial dan Pemasaran Digital Berbasis Komunitas: Pengabdian. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, 4(3), 15308-15315. https://doi.org/10.31004/jerkin.v4i3.4667
Cahyaningtyas, D. F. (2024). Tren penggunaan kecerdasan buatan dalam pembelajaran mahasiswa sarjana dan diploma Fakultas Ekonomi dan Bisnis Universitas Udayana. Daluang: Journal of Library and Information Science, 4(2), 127-136. https://doi.org/10.21580/daluang.v4i2.2024.24010
De la Vega Hernández, I. M., Urdaneta, A. S., & Carayannis, E. (2023). Global bibliometric mapping of the frontier of knowledge in the field of artificial intelligence for the period 1990–2019. Artificial Intelligence Review, 56(2), 1699–1729. https://doi.org/10.1007/s10462-022-10206-4
Dinazzah, A. R., & Rahmi, R. (2022). Tren penelitian perilaku pencarian informasi di Universitas Airlangga. Berkala Ilmu Perpustakaan dan Informasi, 18(1), 159–173. https://doi.org/10.22146/bip.v18i1.2705
Elfayetti, Jaya, C. A., Sihombing, G. C., Hutasoit, N. I., Sihotang, D. E., & Sitio, S. V. (2025). Analisis dampak penggunaan ChatGPT terhadap minat literasi mahasiswa di Fakultas Ilmu Sosial Jurusan Pendidikan Geografi. Jurnal Media Akademik (JMA), 3(12). https://doi.org/10.62281/sp4jdz79
Fadhilah, K. E., & Noor, N. M. (2025). Studi Literatur: Penerapan Model Ellis Terhadap Kemampuan Pencarian Informasi Mahasiswa. Nazharat: Jurnal Kebudayaan, 32(2), 102-118. https://doi.org/10.30631/nazharat.v32i2.249
Fionita, I., Pranyoto, E., Lestari, W. R., & Albert, A. (2024). Pengembangan UMKM berbasis digital di Metro Timur Provinsi Lampung. Jurnal Pengabdian Masyarakat Ekonomi dan Bisnis Digital, 1(4), 479-488. https://doi.org/10.70248/jpmebd.v1i4.1892
Fradana, A. N., & Suwarta, N. (2025). Artificial Intelligence Driven Literacy Practices in Early Language Education: Praktik Literasi yang Didorong oleh Kecerdasan Buatan dalam Pendidikan Bahasa Awal. Academia Open, 10(1), 10-21070. https://doi.org/10.21070/acopen.10.2025.11438
Herrmann-Werner, A., Festl-Wietek, T., Holderried, F., Herschbach, L., Griewatz, J., Masters, K., Zipfel, S., & Mahling, M. (2024). Assessing ChatGPT’s mastery of Bloom’s taxonomy using psychosomatic medicine exam questions: Mixed-methods study. Journal of Medical Internet Research, 26, e52113. https://doi.org/10.2196/52113
Hikmah, N. M., Muslimah, N., Nurjayadi, M., & Ridwan, A. (2025). Transformasi Pendidikan Indonesia Menuju Ekosistem Pembelajaran Cerdas, Inovasi, Digitalisasi, dan Penguatan Karakter di Era Global. Mitra Pilar: Jurnal Pendidikan, Inovasi, dan Terapan Teknologi, 4(2), 59-72. https://doi.org/10.58797/pilar.0402.02
Hu, K. (2023, Februari 1). ChatGPT sets record for fastest-growing user base - analyst note. Reuters. https://www.reuters.com/technology/chatgpt-sets-record-fastest-growing-user-base-analyst-note-2023-02-01/
Kalensun, E. P., & Firdaus, A. R. (2025). Kajian Model RAT dalam Mendorong Transformasi Pembelajaran melalui Teknologi Digital: Suatu Literature Review. Jurnal Edueco, 8(2), 462-473. https://doi.org/10.36277/edueco.v8i2.370
Khoerudin, C. M. (2025). Efektifitas Pemanfaatan Artificial Intelligence (AI) dalam Penyusunan Proyek Mahasis dalam Mata Kuliah Sistem Perekonomian Indonesia. OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi, 9(2). https://doi.org/10.23969/oikos.v9i2.34371
Lazwardi, D., & Putera, R. P. (2025). Ekosistem teknologi pendidikan masa depan. Jurnal Dinamika Pendidikan Islam, 1(1), 39-47. https://doi.org/10.55981/dinamika.2025.v1i1.9
Lubis, R. A., Alisa, N., Sitompul, S. N. W., Saragih, A. T. W., & Purwaningtyas, F. (2023). Model perilaku pencarian informasi: Analisis teori perilaku pencarian informasi menurut Wilson. Da’watuna: Journal of Communication and Islamic Broadcasting, 3(3), 1006–1015. https://doi.org/10.47467/dawatuna.v3i3.3028
Nasir, M., Renanti, M. D., Wicaksono, A., Fami, A., Aziezah, N., Barus, I. R. G., & Indriasari, S. (2026). Transformasi Ekosistem Promosi Digital Desa Wisata Mulyaharja, Bogor-Jawa Barat Melalui Teknologi Imersif Dan Kecerdasan Buatan. Jurnal Abdi Masyarakat Indonesia, 6(1), 301-310. https://doi.org/10.54082/jamsi.2475
Ningsih, L. S., Arwana, N. Y., Sakinah Sari, F. E., Syahrina, J., & Purwaningtyas, F. (2023). Penerapan teori perilaku informasi menurut Kulthau di perpustakaan. El-Mujtama: Jurnal Pengabdian Masyarakat, 3(2), 406–413. https://doi.org/10.47467/elmujtama.v3i2.2611
Nuryani, H. S. (2026). Analisis Bibliometrik Riset Pemasaran Media Sosial: Peran AI dan Teknologi Emerging dalam Perilaku Konsumen. SENTRI: Jurnal Riset Ilmiah, 5(3), 2416-2436. https://doi.org/10.55681/sentri.v5i3.6019
Prasetio, A., & Winanda, T. (2023). Dampak Kecerdasan Buatan (Artificial Intelligence) Terhadap Pemustaka Dalam Mencari Informasi di UPT Perpustakaan Universitas Islam Negeri Raden Fatah. Tadwin: Jurnal Ilmu Perpustakaan dan Informasi, 4(2), 93-101. https://doi.org/10.19109/tadwin.v4i2.20059
Rohmawati, I. E., & Arfa, M. (2022). Perilaku Pencarian Informasi mahasiswa Fakultas Ilmu Budaya Undip dalam Aplikasi TikTok. Anuva: Jurnal Kajian Budaya, Perpustakaan, Dan Informasi, 6(4), 505-518. https://doi.org/10.14710/anuva.6.4.505-518
Sebastian, J. K. (2025). Reframing information-seeking in the age of generative AI: A critical and humanistic approach. Dalam ACRL 2025 Conference (hlm. 527–539). Association of College and Research Libraries. https://www.ala.org/sites/default/files/2025-03/ReframingInformation-SeekingintheAgeofGenerativeAI.pdf
Sugiyono. (2013). Metodologi penelitian kuantitatif, kualitatif, dan R & D. Alfabeta.
Viola, A., Permana, T. A., Rasid, M. I., Zaki, M., Ramadhani, C., & Darsih, T. K. (2026). Transformasi Strategi Pemasaran Digital dalam Ekosistem Kewirausahaan Modern: Tinjauan Literatur. Takuana: Jurnal Pendidikan, Sains, dan Humaniora, 4(4), 1640-1651. https://doi.org/10.56113/takuana.v4i4.375
Wang, J., & Fan, W. (2025). The effect of ChatGPT on students’ learning performance, learning perception, and higher-order thinking: Insights from a meta-analysis. Humanities & Social Sciences Communications, 12, 621. https://doi.org/10.1057/s41599-025-04787-y
Wijaya, A. R., Purnamasari, D. C., Januaristi, K. E., & Agwinanda, A. (2025). Integrasi AI Multibahasa dan Fotografi Produk dalam Pemberdayaan UMKM Digital. Jurnal Pengabdian Kepada Masyarakat Undana, 101-110. https://doi.org/10.35508/jpkmlppm.v19i2.24058
Zahra, D. L., & Wibowo, M. P. Persepsi Mahasiswa Ilmu Perpustakaan terhadap Penggunaan Perangkat AI LLM dalam Pencarian Informasi. Jurnal Ilmu Informasi, Perpustakaan dan Kearsipan, 27(2), 4. https://doi.org/10.7454/JIPK.v27i2.1146
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Theresia Febriyanti Bekor, Daniel Pandapotan (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
