Implementation of Queuing Theory to Improve Time Efficiency for BPJS Outpatients at Royal Hospital Surabaya. Journal of Economics, Management, and Accounting, [S. l.], v. 1, n. 2, p. 263–271, 2025. DOI: 10.65310/0ja52w04. Disponível em: https://scriptaintelektual.com/scripta-economica/article/view/164. Acesso em: 29 dec. 2025.